Basic Details
Taqtics | |
siachen.com/taqtics | |
Private Limited | |
2000 | |
20 Employees | |
IN | |
MH | |
Bangalore |
Communication
No. 48, 3rd Floor, 50ft Main Road, SBM Colony, Anandnagar, Bengaluru, India. | |
+919845177744 | |
About Business
Business Summary
From Chaos to Control: How Daily Checklist Software Revolutionizes Retail Operations!
Business Description
Taqtics - Operations Optimization Solution Tailored for Retail and Dining Sectors; Emphasizing Process Automation and Enhancement - Bangalore, India.
Welcome to Taqtics, a pioneering technology company based in the bustling city of Bangalore, India. We are proud to introduce ourselves as the driving force behind a revolution in the operations management sphere!!
The vast majority of people who are employed in the world do not work behind a desk. Retail and hospitality are two examples of such fields in which the vast majority of employees do not have access to either a computer or a company email account.
Because these employees do not have access to computers or emails provided by the company, they rely primarily on direct managers to communicate information. This lack of communication results in poor visibility and control over day-to-day activities, which in turn has an influence on the productivity and performance of the business.
Taqtics is an operations management platform that was released in 2021. It was created primarily for businesses in the retail and food industries. Taqtics is able to assist businesses in ensuring that their in-store customer experiences are consistent by providing managers with the tools necessary to efficiently manage day-to-day operations across several stores. This is accomplished by concentrating on automating and optimizing essential procedures.
The platform offers real-time visibility into task progress and performance, as well as training and assessments, compliance audits, store-wide issues reported, and team attendance. This enables managers to rapidly handle any issues that may come up and ensures a flawless in-store customer experience.
Taqtics is able to assist retail and restaurant businesses in driving consistent and compliant store operations since it provides a platform to streamline and manage operations.Hello and thank you for visiting Taqtics, an innovative technology firm with its headquarters in the thriving metropolis of Bangalore in India. In the field of operations management, we are pleased to offer ourselves as the primary impetus behind a revolution currently in progress. At Taqtics, our goal is to completely revolutionize the way that retail and restaurant businesses carry out their daily operations by increasing efficiency, boosting performance, and guaranteeing that in-store customer interactions are completely seamless. We, the founders of Taqtics, set out on this adventure in 2021, inspired by a goal to bridge the communication gap that plagues businesses in which a substantial section of the workforce does not have access to computers and corporate emails. This gap is a problem because it hinders the ability of companies to effectively communicate with their employees.
Our Story:
The retail and restaurant industries have developed in today's fast-paced world, providing customers with a wide variety of options to choose from. These options range from specialty shops and cafes to fast-food franchises and upscale dining facilities. However, the personnel who form the heart of daily operations frequently find themselves in a state of information gap, while being the backbone of the industries in question. The vast majority of these employees do not have the luxury of working at a desk, which prevents them from having access to computers and business email. Instead, they are actively engaged in the field, servicing customers and ensuring that stores and restaurants run efficiently and effectively.
The extraordinary setting in which we perform our jobs presents a significant obstacle. Employees in these businesses heavily rely on their managers to act as middlemen because they do not have direct access to the crucial information that they need. Because of the need to transfer information, there is a major communication gap, which results in low visibility, restricted control over everyday operations, and ultimately affects the productivity and performance of the firm.
Twenty-one years ago, in response to this problem, we established Taqtics. Taqtics is an operations management platform that has been painstakingly developed to suit exclusively to the needs of the restaurant and retail industries. Our primary objective is to automate and improve critical business processes in order to give companies the ability to provide consistent in-store consumer experiences. We make it possible for managers to efficiently supervise and manage day-to-day operations across several stores by providing them with the tools they require.
Picture Source: Business Owners Profile
The Answer Lies in Tactics:
Access to Real-Time Information: The capacity of Taqtics to provide real-time visibility into the performance and development of tasks is one of the platform's defining characteristics. The days of ambiguity and confusion are over and behind us. With the help of our platform, managers are able to easily monitor the progression of tasks across a variety of retail locations and make decisions based on accurate information in a timely manner.
Instruction as well as Evaluations: Training is essential in every field, but it is especially important in the hospitality and food service industries. Training and evaluations are streamlined thanks to Taqtics, which ensures that staff acquire the education and experience they need to perform effectively in their jobs. It offers a comprehensive solution to successfully onboard new employees and educate existing ones in the workforce.
Audits to Ensure Compliance: In the hospitality and food service industries, compliance with regulations and standards is of the utmost importance. Taqtics is equipped with a powerful compliance audit system that helps managers to monitor and ensure that each store is complying with industry rules and corporate policies. As a result, the chance of incurring penalties and suffering reputational harm is significantly reduced.
Reporting Problems Across the Whole Store: Challenges are inevitable for any type of business; the important thing is to respond to them expeditiously. Taqtics gives employees the ability to report problems that they come across in the store, which might include everything from broken equipment to dissatisfied customers. This reporting tool contributes to the proactive remediation of issues, which helps to keep the user experience seamless.
Participation of the Team: It is crucial for workforce management to have knowledge about who is present and at what time. Taqtics offers an integrated team attendance system, which ensures that personnel report for their shifts on time and are available for them, hence lowering the likelihood of scheduling conflicts and operational delays.
Influence on Commercial Activity:
Our platform has a significant bearing on the success of companies operating in the wholesale and restaurant industries. Taqtics helps businesses drive consistent and compliant store operations, especially as they scale, by delivering a comprehensive solution to simplify and manage operations. This solution helps streamline and manage operations. This impact extends to a variety of facets of managing a firm, including the following:
Increased levels of productivity: Productivity can be increased by effective management of operational processes. Tactics ensures that jobs are assigned in an efficient manner and that personnel are provided with the appropriate resources to enable them to carry out their responsibilities.
Better Overall Performance: The real-time visibility, training, and compliance auditing tools that we offer directly contribute to an increase in overall performance. When workers are provided with the information and resources they require, it is natural for their performance to improve.
Experience for the Customer That Is Effortless: The provision of a hassle-free experience for customers should be the top priority of any enterprise, whether it be a store or a restaurant. Taqtics ensures that the continuity of the user experience for customers by incorporating issue reporting and attendance tracking capabilities into its platform.
Reduced Expenditures: Costs can be cut by increasing productivity. Tactics helps save wasteful expenses by streamlining processes and averting issues. These expenses include those connected to fines, equipment downtime, and underperforming workers.
Perspectives on the Future:
As we move forward in our development, one of our primary goals is to make Taqtics a platform that is even more versatile and comprehensive. The following are some of our goals for the future:
Increasing One's Influence: We intend to broaden our scope so that we may serve a greater variety of business sectors that are coping with analogous difficulties. We think that our platform has the potential to have a disruptive effect in industries outside than the restaurant and retail food service industries.
The Integration of AI: We are conducting extensive research on the possibility of incorporating artificial intelligence into our platform. This will further increase Taqtics' capacity to predict and fix issues in real-time as they arise.
Development on a Global Scale: Businesses in a variety of countries and regions throughout the world have expressed interest in Taqtics. In order to better serve our customers all over the world, we are investigating possible avenues for international expansion.
Innovation that Never Stops: We are dedicated to staying one step ahead of the competition by consistently developing new features and enhancing the functionality of our platform. We need to maintain our flexibility and adaptability so that we can keep up with the ever-changing nature of both business and technology.
The final word:
We are not merely a tech firm here at Taqtics; rather, we are something much more. We are agents of change who are motivated by a goal to elevate businesses operating in the hospitality and food service sectors. We have an understanding of the specific issues that are faced by these industries and have developed a comprehensive solution as a response. This solution not only closes the communication gap, but it also drives organizations toward higher success and efficiency.
Our path has been defined by a fervor for innovation and a dedication to providing excellent service to our customers. The influence of Tactics extends far beyond a simple increase in profit margins; rather, it is about revolutionizing the way in which businesses are run and assuring a better future for both their employees and their clients. We are continuously expanding, innovating, and developing here in the heart of Bangalore, driven by the conviction that advances in technology have the potential to transform people's lives.
We would like to extend an invitation to you to join us on our journey as we work to mold the future of operations management in the retail and restaurant industries, one thriving business at a time.
For more information, please call us on phone +919845177744 or visit our website here: Taqtics
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Platform Enhanced Sections and Articles
Article by Siachen Editors to aid the customer in decision making
Key Factors to Consider for Informed Decision-Making to Evaluating a Vendor for Cloud Based Solutions:
Written for the client guidance by Siachen editors to help the potential customers of this business in evaluating and zeroing down on the best provider to place the order.
Introduction:
Making the right choice when selecting a vendor for products or services is a pivotal decision that can significantly impact your business. The vendor you choose should align with your goals, needs, and values to ensure a successful partnership. In this comprehensive guide, we will explore the essential factors to consider when evaluating a potential vendor. We'll delve into specific areas such as Processes & Workflows, VM Execution, Issue Ticketing, Attendance Management, and Noticeboard, allowing you to make an informed and strategic decision that best suits your requirements.
Processes & Workflows
Efficient processes and workflows form the backbone of any vendor's operations. It's essential to assess the vendor's capabilities in this area, as it directly affects the quality and timeliness of the products or services they provide.
1. Workflow Analysis
Evaluate the vendor's understanding of your specific industry and business processes.
Assess their ability to adapt and customize workflows to your unique needs.
2. Process Automation
Inquire about the level of automation in their processes.
Determine if they use modern tools and technologies to streamline tasks.
3. Quality Control
Check the vendor's quality control measures to ensure consistent product or service quality.
Request information on how they handle errors, defects, or deviations from standards.
4. Scalability
Investigate whether the vendor can scale their processes as your business grows.
Understand their capacity to meet increased demand without compromising quality.
VM Execution
Vendor Management (VM) execution is a critical aspect of your vendor evaluation. It involves how the vendor handles their relationships with customers and ensures smooth operations.
1. Communication and Responsiveness
Evaluate the vendor's responsiveness to inquiries and concerns.
Determine the clarity of communication channels and escalation procedures.
2. Service Level Agreements (SLAs)
Review SLAs to understand the commitments and guarantees made by the vendor.
Ensure SLAs align with your business's requirements and expectations.
3. Reporting and Monitoring
Inquire about the vendor's reporting mechanisms and monitoring tools.
Assess the transparency and frequency of reporting.
4. Vendor Expertise
Investigate the vendor's expertise and experience in your industry.
Ask for case studies or references from similar clients.
Issue Ticketing
Efficient issue ticketing systems are crucial for addressing and resolving problems promptly. When evaluating a vendor, consider their approach to managing issues.
1. Ticketing System
Understand the vendor's ticketing system, including how issues are logged, tracked, and resolved.
Assess the user-friendliness and accessibility of the system.
2. Response Time
Determine the vendor's average response time to resolve issues.
Inquire about their approach to urgent and critical issues.
3. Escalation Process
Examine the escalation process for unresolved issues.
Ensure that escalation paths are clearly defined and align with your requirements.
4. Historical Issue Resolution
Request data on the vendor's past issue resolution rates.
Investigate any recurring or chronic issues and how they were addressed.
Attendance Management
For vendors providing services involving personnel, attendance management is a crucial factor. Ensuring the vendor's workforce is reliable and punctual is essential for successful collaboration.
1. Attendance Tracking
Evaluate the methods the vendor uses for tracking employee attendance.
Inquire about biometric systems, time clocks, or other tools employed for accuracy.
2. Punctuality
Assess the vendor's track record for employee punctuality.
Inquire about measures in place to address attendance-related issues.
3. Scheduling
Review the vendor's employee scheduling practices.
Ensure that schedules align with your business hours and operational requirements.
4. Absenteeism Management
Inquire about the vendor's absenteeism management policies and procedures.
Understand how they handle unexpected absenteeism and replacements.
Noticeboard
Communication is a vital component of vendor-client relationships. The noticeboard, often an internal or external communication platform, is where important information is shared.
1. Communication Channels
Explore the vendor's noticeboard communication channels.
Determine if they offer a user-friendly interface for sharing updates, announcements, and notices.
2. Content Management
Assess the vendor's ability to manage and update noticeboard content.
Ensure that the noticeboard is up-to-date with relevant information.
3. Privacy and Security
Inquire about the security measures in place for the noticeboard.
Ensure that sensitive information is protected from unauthorized access.
4. Accessibility
Verify that the noticeboard is easily accessible to your team and the vendor's staff.
Check compatibility with different devices and platforms.
Conclusion
Choosing the right vendor is a decision that should be made with careful consideration of these critical factors. The evaluation process should be thorough and data-driven, allowing you to make an informed decision that aligns with your business objectives. By examining Processes & Workflows, VM Execution, Issue Ticketing, Attendance Management, and Noticeboard, you can ensure that the vendor you select is the best fit for your specific needs. A well-informed decision will pave the way for a successful and mutually beneficial vendor-client relationship.
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