About Business

Business Summary

We are diverse and we challenge each other to make our clients better. And in that regard, we are super.

Business Description

SuperStaff was established in 2009 to support our parent, one of Fortune’s Best Companies to Work For in Health Care and Biopharma.

We quickly grew into a successful specialist firm offering a suite of offshore solutions ranging from customer service to programming and recruitment support.

Since our parent company is also a client, we’re our own harshest critics, resulting in stringent quality checks. Think of it this way: it’s like the owner dining at her own restaurant daily. We are programmers. We are customer service agents. We are designers. We are Filipino. We are American. We are Dutch.We are tenured professionals.

We are budding young aspirants. Ultimately, we are a collaborative of call center professionals and our ranks run the spectrum. We provide Back Office Support, Customer Support, Programming & Development Outsourcing, Recruitment Process Outsourcing With expert guidance from an industry-leading parent company that also started as a small enterprise, we know how the backbone of innovation builds a successful business. We work hard to fully understand your needs and deliver targeted solutions to meet your goals.

Today, we provide that same level of service to enterprises of all kinds, everywhere. But because our parent company is still a client, we’re our own harshest critics.

Products / Services

Products

Customer Service

Services

• Recruitment Process Outsourcing
• Chat / Email / Social Media
• Back Office Outsourcing
• Programming
• Tech Support