Basic Details
| Sulfex Mattress | |
| siachen.com/sulfexmattress | |
| 1994 | |
| India | |
| Kerala | |
| Kannur | |
| Calicut | |
| Household bedding; hospitality and institutional procurement enquiries | |
| Kerala outlet network; delivery elsewhere in India subject to location and charges | |
| Rubberized coir, Bonnell spring, pocket-spring, latex and memory-foam mattresses; pillows and cushions |
Communication
| Opp Govt. College of Engineering Kannur, Dharmasala, Parassinikadavu, Kannur, Kerala – 670562, India | |
| +91-702-5939393 | |
| +91-790-2475000 | |
About Business
Business Summary
Kannur-based mattress manufacturer offering coir, spring, latex and foam models through its online catalogue and outlet network.
Business Description
Sulfex combines bedding manufacture in northern Kerala with direct online product selection and a network of physical outlets. Its catalogue lets customers compare mattress constructions and size variants, alongside pillows, cushions and selected sofas.
Detailed Business Description
Sulfex Mattress makes coir, spring, latex and foam mattresses, with online shopping and physical outlets serving customers from its Kannur base.
At a Glance
Explore the catalogueFind an outletContact Sulfex
A Manufacturing Brand with a Retail Route
Sulfex’s background is in rubberized coir bedding. Its company profile describes manufacturing units at Parassinikadavu and Taliparamba, while the current website separates the corporate office at Dharmasala from the factory at Elamberampara. The range has expanded beyond coir to spring and foam constructions, giving a shopper several material choices within the same brand.
The brand’s stated 1994 beginning should not be read as the incorporation date of every Sulfex entity. Company-published documents refer to more than one manufacturing business. This profile therefore describes the mattress brand and its customer channels without combining separate registration histories or treating past certificates as proof of current certification.
Mattresses, Pillows and Home Comfort Products
Rubberized Coir Mattresses
Coir remains a distinct part of the range rather than simply a filling used in every model. The current catalogue includes Fantasy Plus and Dr Ortho Premium rubberized-coir products. These provide options for shoppers specifically seeking a coir-based construction; the individual product page identifies the available size and height combinations.
Bonnell Spring Models
Aura and Snow Som are examples of Sulfex’s Bonnell-spring catalogue. They sit alongside the coir range, offering a different core construction for everyday bedroom use. Comparing the selected model’s layers, dimensions and stated firmness is more useful than assuming all spring mattresses have the same feel.
Pocket Springs and Layered Comfort
Las Vegas is presented as a Euro-top pocket-spring mattress combining memory foam and Talalay latex layers. Its product selector offers several heights as well as bed sizes. The combination is relevant to customers looking for a layered spring mattress rather than a simple coir core; comfort remains a personal preference, not a medical outcome guaranteed by the product name.
Latex and Memory-Foam Options
The online range also lists Soft Touch as a full-latex mattress and Memory Top as a memory-foam model. These are separate catalogue choices, not a claim that every Sulfex mattress contains natural latex or memory foam. Customers can compare the exact composition and construction of the model they intend to purchase.
Pillows, Cushions and Selected Sofas
The shop includes pillows, a cushion category and a small sofa selection. A contour memory-foam pillow is one published example. These additions allow a customer to enquire about bedding accessories and selected seating alongside a mattress purchase. Availability should be checked in the actual catalogue or outlet rather than inferred from every navigation-menu category.
Choosing a Model and Ordering Online
The shop provides product pages with size, dimension and height selectors. Single, double, queen and king labels are supplemented by measurements on mattress listings. The chosen combination affects the product and price, so the bed’s usable internal dimensions matter more than the size label alone. Current prices, stock and offers belong to the official shop rather than a fixed directory quotation.
Households can use the catalogue to shortlist a construction, then contact an outlet to discuss feel and fit. The company’s published manufacturing profile also addresses hospitality and institutional buyers. Bulk quantities, custom dimensions and project specifications should be agreed directly; this profile does not imply that every online model is available for every commercial application.
Delivery, Exchanges and After-Sales Support
Delivery Area and Charges
The detailed shipping page describes processing in 24–48 hours and an intended delivery window of 7–10 working days, subject to location and availability. It states free shipping within Kerala above ₹10,000, with charges potentially applying elsewhere in India, and no current international shipping. Other site banners use different shipping wording, so the delivery charge and timing for the actual order should be confirmed before payment.
Returns and Exchanges
The cancellation and refund page describes a conditional 10-day request route for standard mattresses, with purchase-channel restrictions and exclusions for accessories and furniture. It also discusses vouchers, exchange costs and product-condition requirements. Because other site pages use different return wording, this is not presented as an unconditional home trial or cash-refund promise. Obtain the applicable written terms for the selected seller and model.
Warranty and Claims
The warranty policy effective 1 December 2023 distinguishes manufacturing defects from wear, misuse and other chargeable work. It sets model/term-dependent repair or replacement arrangements, calls for registration within 20 days, and requires purchase and warranty documents. It also limits eligible purchase channels. Confirm the warranty supplied with an online or dealer purchase, retain the invoice and labelled product details, and contact Sulfex promptly if an issue occurs.
Corporate Office, Factory and Outlets
The published corporate address is opposite the Government College of Engineering Kannur, Dharmasala, Parassinikadavu, Kerala 670562. The factory is listed separately at Elamberampara, Pallivayal, on the Taliparamba–Manakadavu–Coorg Road, Chapparapadavu, Kerala 670581. The office map on this profile refers to Dharmasala, not the factory or a city-centre placeholder.
The official outlet directory lists locations around Kannur and elsewhere in Kerala, including Kozhikode, Perumbavoor and Aluva. It provides branch-specific addresses and contacts, useful when arranging a showroom visit rather than contacting the manufacturing site. General shopping support is published at +91 7025 939393, with +91 7902 475000 as another business contact. Product pages publish [email protected].
Frequently Asked Questions
Can I buy directly online?
Yes. The official shop shows product variants and cart controls. Confirm the selected dimensions, local delivery availability and the terms attached to that sales channel before placing an order.
Is the Dharmasala address the factory?
No. Sulfex lists it as the corporate office. The factory address is at Elamberampara, Pallivayal; outlets have their own locations in the store directory.
Does “Dr Ortho” mean a medical treatment is verified?
No. It is a catalogue product name. This profile does not certify treatment of back pain, clinical suitability or a medical-device approval.
Is every warranty free replacement for the full term?
No. The published policy includes time-dependent charges, exclusions and documentation requirements. The actual model’s warranty and seller eligibility need to be checked.
Sources and Information Updates
Reviewed 18 October 2026: company background, current catalogue and linked product pages, office and outlet directory, and the delivery, return and warranty policies linked above. These are business-published sources; catalogue descriptions are not independent product tests.
For corrections to this directory entry, use Siachen’s contact route and identify the profile and the detail to be updated. Order, delivery and warranty requests should go to Sulfex or the seller shown on the invoice.
Siachen Business Information & Verification
Independent information checks for this business profile.
These statuses describe the information checked for this profile. ‘Not Yet Checked’ means the review is pending; it does not indicate a concern about the business.
iOfficial Website — Supported
iBusiness Contact — Supported
iBusiness Email — Domain Matched
iBusiness Location — Supported
iRegistration / Licence — Supported — historical enterprise documents
iOperating History — Supported — company states 1994
–Employee Count — Not Publicly Available
–Legal / Company Type — Not Yet Checked
iIncorporation / Registration Status — Supported — historical records; not current standing
–Incorporation / Registration Year — Not Yet Checked — brand spans several entities
–Public Listing Status — Not Yet Checked
–Registering Representative Name — Not provided in profile contact field
–Representative Position / Designation — Not provided in profile contact field
–Representative Verification — Not Yet Verified
Company-published documents support historical manufacturing-enterprise registration, not independent confirmation of current registry standing, BIS or ISO coverage. Separate Sulfex entities are not merged into one legal form or incorporation year. Domain matching does not establish email delivery or representative authority. No representative name or designation was supplied in the public profile contact fields. Exchange/ticker is omitted because no applicable listing was established.
Last reviewed — 18 October 2026
Siachen Reader Note
Business information naturally evolves over time as organisations introduce new products, services, facilities, technologies, certifications, leadership changes and operational improvements.
This Business Knowledge Profile has been prepared using information available from the company's official website, where available, and other reliable public sources at the time of research.
As business information may change after publication, readers are encouraged to visit the company's official website, where available, or contact the business directly to obtain the latest information regarding products, services, pricing, operating hours, admissions, appointments, certifications, contact details, locations and other important updates before making business decisions.
Siachen Business Knowledge Platform periodically reviews Business Knowledge Profiles wherever practical. However, the official website, where available, and authorised representatives of the business remain the most reliable sources of current information.
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