About Business

Business Summary

Spencer Corporate Travel manages business travel programs for Australian organisations, including individual trips, group movements and event travel. It combines travel consultants with booking, approval and reporting tools, with its head office in Mascot, Sydney.

Detailed Business Description

At a Glance

About Spencer Corporate Travel

The current corporate operation uses the Spencer Corporate Travel brand and website. Its About page identifies it as a Lodgelink company and a member of Link Travel Group. The legacy Spencer Travel website describes a business founded in 1998 by Penny Spencer; that operating history is distinct from legal incorporation and current ownership.

The service focuses on business travel programs rather than a stand-alone holiday catalogue. It combines consultants who work with an organisation’s travel policy with tools for booking, approvals and visibility over expenditure. This can be relevant to SMEs and other organisations that need a consistent process across travellers and travel arrangers.

Agency Role and Booking Conditions

Spencer’s published terms name Spencer Group of Companies Pty Ltd as the contracting agency. Flights, accommodation and transport are provided by third-party suppliers. Service fees and supplier conditions can apply to booking changes, cancellations and refunds; readers should review the current booking terms and their proposed itinerary’s conditions. This profile does not promise savings, refunds, travel-document approval or disruption-free journeys.

Contact Spencer Corporate Travel

Frequently Asked Questions

Is this the corporate-travel business previously called Spencer Travel?

The legacy Spencer Travel corporate pages lead to the current Spencer Corporate Travel website. The current site identifies a Mascot head office and describes the business as a Lodgelink company. This profile covers that corporate-travel operation.

Does Spencer operate the flights and hotels it books?

Its booking terms identify Spencer Group of Companies Pty Ltd as an agent arranging services with third-party travel suppliers. Airline, accommodation and other supplier conditions apply to those arrangements.

Can a business use both consultants and online tools?

Yes. The published corporate program combines an Australian travel team with online booking, policy and reporting tools. The configuration and services should be agreed for the organisation’s travel program.

Are changes and cancellations automatically free?

No. The published booking terms distinguish the agency’s service fees from supplier change, cancellation and refund conditions. Ask for the terms applicable to the proposed booking before confirming it.

Information Sources and Corrections

Sources include the current company background, head-office contact page, travel technology, meetings and event travel and the booking terms. A dated ABN Lookup record was also reviewed. Business representatives can contact Siachen with this profile URL and a supporting source to request a correction.

Siachen Business Information & Verification

Independent information checks for this business profile.

These statuses describe Siachen’s information checks, not the business’s quality or reliability. ‘Not Yet Checked’ means Siachen has not yet assessed this item. ‘Not Yet Verified’ means a check was attempted but sufficient evidence was not established. It does not imply that the business lacks credentials or is operating improperly. Public information and Siachen’s research may be incomplete or outdated.

The available ABN record was extracted on 24 July 2025; it is not a fresh confirmation of current ASIC standing or an incorporation year. The IATA number published by the business is not presented as an independently verified current accreditation. Information checks are not a product-quality assessment, endorsement or guarantee of service.

Information last reviewed — 3 November 2026

Siachen Reader Note

Business information naturally evolves over time as organisations introduce new products, services, facilities, technologies, certifications, leadership changes and operational improvements.

This Business Knowledge Profile begins with information submitted by the business owner or representative. Siachen then reviews, verifies where possible, and enhances that information using the company’s official website, where available, and other reliable public sources before publishing the revised profile.

As business information may change after publication, readers are encouraged to visit the company’s official website, where available, or contact the business directly to obtain the latest information regarding products, services, pricing, operating hours, admissions, appointments, certifications, contact details, locations and other important updates before making business decisions.

Siachen Business Knowledge Platform periodically reviews Business Knowledge Profiles wherever practical. However, the official website, where available, and authorised representatives of the business remain the most reliable sources of current information.

Products / Services

Corporate Travel Services

Managed business trips

Spencer Corporate Travel arranges domestic and international flights, accommodation and ground transport around an organisation’s travel policy. Its published service model uses dedicated Australian travel consultants and account management. This is suited to businesses seeking a coordinated booking process for frequent travellers, executives and complex itineraries.

Booking technology and travel reporting

Published tools include Serko Zeno for flight, hotel and car-hire bookings, the conversational booking platform ‘ello, and the Spencer Suite travel portal. The technology offering covers traveller profiles, approvals, ticket-credit management and reporting. Teams can discuss the combination appropriate to their booking responsibilities, financial processes and policy requirements.

Corporate group movements

The group-travel team coordinates shared itineraries for conferences, internal meetings, training and roadshows. Services include group air bookings, seat blocks, accommodation rooming lists, transfers and traveller communications. Group rates, available seats and change conditions depend on the supplier and booking arrangement.

Meetings and event travel

For meetings and events, Spencer publishes travel-logistics support alongside venue sourcing, meeting-room bookings and event-registration technology. It can coordinate transport between airports, hotels and venues and arrange travel-based incentive programs. These are planning and agency services involving external suppliers, rather than a claim that Spencer owns the airlines, hotels or event venues.

Travel-program support and disruption assistance

The current website advertises 24/7 after-hours and emergency travel support, with a separate after-hours telephone number. Account-management and reporting services help clients review travel activity and policy use. Businesses should confirm their contracted assistance arrangements and escalation routes; availability of a service does not guarantee that a flight, room or alternative route can be secured during disruption.