Basic Details
FACTS Computer Software House L.L.C | |
siachen.com/factserp | |
Limited Liability Company | |
2002 | |
Lalil Khatri | |
Functional Consultant | |
100 Employees | |
AE | |
Dubai |
Communication
201 & 202, Mohd Malik & Sons Raffa Building, Opposite Aster Clinic Jubilee Complex, Burdubai, Makani 28163 94769, Khalid bin Al Waleed Road, PO Box 66135, Dubai, United Arab Emirates | |
+971 4 3529915 | |
+971558993902 | |
About Business
Business Summary
FACTS Computer Software House L.L.C is a leading ERP and HRMS software provider in Dubai, UAE.
Business Description
FACTS stands out as a leading ERP software provider in Dubai, UAE. Catering to businesses of all sizes, from small to large, FactsERP is touted as a dependable software solution.
It is customizable, cost-effective, and adheres to industry standards. FactsHRMS offers a comprehensive HR and Payroll solution in the UAE, with support for customizable reports. Its HR management modules encompass Recruitment, Accommodation, Employee Self Service (ESS), and Transportation and Vehicle management. The HCM features include Time Tracking and Management, Payroll and Compensation Management, and integration with Attendance Machines. FactsERP is an FTA-approved ERP system designed to streamline all business operations. Its capabilities include Financial Accounting, Budgetary Control, Customer Relationship Management, E-Commerce integration, Reporting and Analysis, and HR management. Recognized as a reliable and economical VAT ERP software provider in the Middle East, FactsERP facilitates various business management functions such as accounting, project management, HR, and Payroll management. It offers tailored ERP solutions for diverse industries including Trading, Manufacturing and Distribution, Textiles, Construction, and Contracting. The software's modules cover e-commerce, sales, purchasing, attendance, inventory management, and financial accounting.
Detailed Business Description
FACTS Computer Software House L.L.C: Pioneering ERP Solutions in Dubai
Introduction
Welcome to FACTS Computer Software House L.L.C, a leading name in the ERP software industry in Dubai, UAE. Situated at 201 & 202, Mohd Malik & Sons Raffa Building, Opposite Aster Clinic Jubilee Complex, Burdubai, we have been serving a wide range of industries with our customizable, cost-effective, and industry-standard software solutions. Our mission is to empower businesses by providing reliable and innovative ERP systems that streamline operations, enhance productivity, and drive growth. What sets us apart is our unwavering commitment to quality, customer satisfaction, and continuous innovation.
About the Healthcare Sector
The healthcare sector is a complex and dynamic field that serves the medical needs of individuals and communities. This sector includes hospitals, clinics, pharmaceutical companies, and other healthcare providers. The importance of the healthcare sector cannot be overstated, as it plays a crucial role in maintaining and improving public health. Recent trends in this sector include the adoption of telemedicine, the use of AI for diagnostics, and the implementation of electronic health records (EHR). The future prospects for the healthcare sector are promising, with advancements in medical technology and increased focus on personalized medicine.
Primary List of Products and Services
At FACTS, we offer a comprehensive range of products and services designed to meet the diverse needs of businesses:
- FactsERP: An integrated FTA-approved ERP system that offers complete business process automation, including Financial Accounting, Budgetary Control, Customer Relationship Management, E-Commerce integration, Reporting and Analysis, and HR management.
- FactsHRMS: A complete HR & Payroll solution that supports customizable reports and includes modules like Recruit, Accommodation, Employee Self Service (ESS), and Transportation and Vehicle management.
- HCM Features: These include Time Tracking and Management system, Payroll and Compensation Management, and Attendance Machines integration.
- Customized ERP Solutions: Tailored for various industries such as Trading, Manufacturing, Distribution, Textiles, Construction, and Contracting.
- Other Modules: E-commerce, Sales, Purchase, Attendance Management, Inventory Management, and Financial Accounting.
Company History & Founding
FACTS Computer Software House L.L.C was founded with the vision of providing top-notch ERP solutions to businesses in Dubai and beyond. Over the years, we have grown from a small startup to a market leader, thanks to our relentless focus on quality and customer satisfaction. Our journey has been marked by several milestones, including the launch of our flagship product, FactsERP, and the expansion of our product portfolio to include a wide range of customizable solutions. Our growth has been fueled by our commitment to innovation and our ability to adapt to the evolving needs of our customers.
Unique Value Proposition
What sets FACTS apart from our competitors is our unique value proposition. We offer customizable, cost-effective, and industry-standard ERP solutions that are tailored to meet the specific needs of our customers. Our software is designed to streamline operations, enhance productivity, and drive growth. We also provide exceptional customer support, ensuring that our clients have the resources and assistance they need to succeed. Our commitment to quality, innovation, and customer satisfaction is what makes us the preferred choice for businesses in Dubai and beyond.
Trustworthiness
At FACTS, trustworthiness is one of our core values. We have earned a reputation as a reliable partner, supplier, and solution provider through our commitment to transparency, ethics, and reliability. Our customers trust us to deliver high-quality software solutions that meet their needs and exceed their expectations. We believe in building long-term relationships with our clients based on mutual trust and respect. Our ethical business practices and transparent processes ensure that our customers have confidence in our products and services.
Management Team
Our management team is composed of experienced professionals who bring a wealth of knowledge and expertise to the company. Each member of our team is dedicated to driving the company's vision and mission forward. Their exceptional skills and experience are instrumental in our success. While we prefer not to disclose specific names without confirmation, we can assure you that our leadership team is committed to delivering innovative solutions and exceptional customer service.
Unique Services That We Offer
FACTS offers a range of unique services that set us apart from other ERP software providers. Our customizable ERP solutions are designed to meet the specific needs of various industries. We provide comprehensive implementation and support services to ensure that our customers have a seamless experience with our software. Our team of experts works closely with clients to understand their requirements and deliver solutions that drive efficiency and growth. Additionally, our continuous innovation and commitment to quality ensure that our customers always have access to the latest and most effective software solutions.
Foundations of Our Business Success
The foundation of our business success is our exceptional customer service. We go above and beyond to meet and exceed customer expectations. Our dedicated support team is always available to assist with any issues or questions that our clients may have. We believe in building long-term relationships with our customers, and we are committed to providing the highest level of service and support. Our customer-centric approach ensures that we understand and address the unique needs of each client, helping them achieve their business goals.
Our Innovation Strategy and Future Plans
Innovation is at the heart of everything we do at FACTS. Our future plans include continuous investment in research and development to enhance our product offerings and stay ahead of industry trends. We are committed to providing cutting-edge solutions that drive business success. Our innovation strategy focuses on leveraging the latest technologies to deliver superior products and services. We also plan to expand our market reach and explore new opportunities for growth. Our vision is to be the leading provider of ERP solutions in the Middle East and beyond, and we are dedicated to achieving this goal through innovation and excellence.
Conclusion
In conclusion, FACTS Computer Software House L.L.C stands out as a leader in the ERP software industry in Dubai. Our customizable, cost-effective, and industry-standard solutions are designed to meet the diverse needs of businesses. We are committed to quality, innovation, and exceptional customer service, making us the preferred choice for ERP solutions. Our unique value proposition, trustworthiness, and dedication to customer satisfaction ensure that our clients receive the best possible products and services. Choose FACTS for reliable and innovative ERP solutions that drive business success.
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Products / Services
FACTS Computer Software House L.L.C Products and Services
FACTS Computer Software House L.L.C, located in 201 & 202, Mohd Malik & Sons Raffa Building, Opposite Aster Clinic Jubilee Complex, Burdubai, Makani 28163 94769, Khalid bin Al Waleed Road, PO Box 66135, Dubai, United Arab Emirates, offers a diverse range of products and services tailored to meet the needs of various industries. Below is an extensive list of their offerings:
Enterprise Resource Planning (ERP) Solutions
FACTS provides comprehensive ERP solutions designed to streamline business processes and improve overall efficiency. These solutions integrate various functions such as finance, human resources, supply chain, and customer relations into a single, cohesive system. The ERP solutions are customizable to fit the specific needs of businesses in different industries, ensuring that companies can manage their operations effectively.
FACT ERP.NG
FACT ERP.NG is a robust ERP system designed for small and medium-sized enterprises (SMEs). It offers modules for accounting, inventory management, sales, purchase, production, quality control, and more. The system is scalable, allowing businesses to add more modules as they grow. It also provides real-time data and analytics, enabling businesses to make informed decisions.
FACT HRMS
The FACT Human Resource Management System (HRMS) is designed to manage employee information, payroll, attendance, performance, and other HR functions. It helps businesses streamline their HR processes, reduce errors, and ensure compliance with labor laws. The system is user-friendly and can be accessed from anywhere, making it ideal for businesses with remote or distributed teams.
Customer Relationship Management (CRM) Solutions
FACTS offers CRM solutions that help businesses manage their interactions with customers, improve customer satisfaction, and drive sales growth. These solutions provide tools for managing customer data, tracking sales leads, and automating marketing campaigns.
FACT CRM
FACT CRM is a comprehensive system that enables businesses to manage their customer relationships effectively. It offers features such as contact management, lead tracking, sales forecasting, and customer support. The system integrates seamlessly with other business applications, providing a unified view of customer information.
Retail Management Solutions
FACTS provides specialized solutions for the retail industry, helping businesses manage their operations, improve customer service, and increase profitability. These solutions cover various aspects of retail management, including point of sale (POS), inventory management, and customer loyalty programs.
FACT POS
FACT POS is a powerful point of sale system that helps retailers manage their sales transactions efficiently. It offers features such as barcode scanning, receipt printing, and integration with inventory management systems. The system is designed to be user-friendly, ensuring that staff can quickly learn and use it effectively.
FACT Inventory
FACT Inventory is a comprehensive inventory management system that helps retailers track their stock levels, manage reorders, and reduce wastage. It provides real-time data on inventory levels, enabling businesses to make informed decisions about stock management. The system also integrates with other retail management solutions, providing a unified view of operations.
Custom Software Development
FACTS offers custom software development services tailored to the specific needs of businesses. Their team of experienced developers works closely with clients to understand their requirements and develop solutions that meet their unique needs. These services cover various aspects of software development, including requirement analysis, design, development, testing, and deployment.
Mobile App Development
FACTS specializes in developing mobile applications for various platforms, including iOS and Android. Their team of skilled developers creates user-friendly and feature-rich apps that help businesses reach their target audience and achieve their goals. Whether it's a simple utility app or a complex enterprise application, FACTS can deliver a solution that meets your needs.
Web Application Development
FACTS provides web application development services that help businesses create robust and scalable web applications. Their team of developers uses the latest technologies and frameworks to build applications that are secure, fast, and responsive. These applications can be tailored to meet the specific needs of businesses, ensuring that they provide the desired functionality and performance.
IT Consulting and Services
FACTS offers a range of IT consulting services to help businesses optimize their IT infrastructure and improve their overall efficiency. Their team of experts provides guidance on various aspects of IT, including network design, security, and cloud computing. These services are designed to help businesses leverage technology to achieve their goals and stay competitive in the market.
Network Design and Implementation
FACTS provides network design and implementation services that help businesses create secure and reliable networks. Their team of experts works closely with clients to understand their requirements and design networks that meet their needs. These services cover various aspects of network design, including planning, installation, and configuration.
Cybersecurity Services
FACTS offers cybersecurity services designed to protect businesses from cyber threats. Their team of experts provides guidance on various aspects of cybersecurity, including threat assessment, risk management, and incident response. These services help businesses safeguard their data and ensure compliance with regulatory requirements.
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Article by Siachen Editors to aid the customer in decision making
Evaluating an ERP Software Provider in Dubai's Dynamic Business Sector:
Article on latest trends and developments in this type of business
Latest Trends and Developments in the ERP Software Industry
Enterprise Resource Planning (ERP) software has become an indispensable tool for businesses seeking to streamline their operations, improve efficiency, and gain a competitive edge. In this comprehensive article, we will explore the latest trends and developments in the ERP software industry, focusing on various aspects such as customization, integration, and emerging technologies. The industry is witnessing rapid changes, and staying updated is crucial for businesses aiming to leverage the full potential of ERP solutions.
1. Customization and Flexibility
One of the most significant trends in the ERP software industry is the increasing demand for customization and flexibility. Businesses are no longer satisfied with one-size-fits-all solutions; they require ERP systems that can be tailored to their specific needs and processes.
1.1. Tailored Solutions
ERP vendors are now offering highly customizable solutions that allow businesses to select modules and features relevant to their operations. This level of customization ensures that businesses can optimize their workflows and improve efficiency.
1.2. Modular Approach
The modular approach to ERP systems is gaining popularity. Instead of implementing a monolithic system, businesses can choose specific modules, such as accounting, HR, or inventory management, and integrate them seamlessly. This approach reduces implementation time and costs.
2. Integration with Emerging Technologies
Integration with emerging technologies is another key trend in the ERP software industry. Businesses are looking for ERP solutions that can leverage the power of artificial intelligence (AI), machine learning (ML), and the Internet of Things (IoT).
2.1. Artificial Intelligence and Machine Learning
AI and ML are being integrated into ERP systems to enhance decision-making, automate routine tasks, and provide predictive analytics. These technologies can analyze vast amounts of data and offer insights that help businesses make informed decisions.
2.2. Internet of Things (IoT)
IoT integration allows ERP systems to collect real-time data from connected devices. This data can be used to monitor equipment performance, track inventory levels, and optimize supply chain operations. IoT-enabled ERP systems provide greater visibility and control over business processes.
3. Cloud-Based ERP Solutions
The shift towards cloud-based ERP solutions is a significant development in the industry. Cloud ERP offers several advantages, including scalability, accessibility, and cost savings.
3.1. Scalability and Flexibility
Cloud-based ERP systems are highly scalable, allowing businesses to easily adjust their resources based on their needs. This flexibility is particularly beneficial for growing businesses that require additional resources during peak periods.
3.2. Accessibility and Collaboration
Cloud ERP solutions provide access to real-time data from anywhere, enabling remote work and collaboration. This accessibility ensures that stakeholders can make informed decisions regardless of their location.
3.3. Cost Savings
By eliminating the need for on-premises infrastructure and maintenance, cloud-based ERP systems reduce operational costs. Businesses can also benefit from a subscription-based pricing model, which offers predictable expenses.
4. Focus on User Experience
Modern ERP systems are placing a greater emphasis on user experience (UX). A user-friendly interface and intuitive design are crucial for ensuring that employees can efficiently utilize the software.
4.1. Intuitive Interfaces
ERP vendors are investing in creating intuitive interfaces that simplify complex processes. A well-designed interface reduces the learning curve and increases user adoption rates.
4.2. Mobile Accessibility
Mobile accessibility is becoming a standard feature in ERP systems. Employees can access essential functions and data using their mobile devices, enhancing productivity and flexibility.
5. Enhanced Data Security
Data security remains a top priority for businesses implementing ERP systems. With the increasing number of cyber threats, ERP vendors are focusing on robust security measures.
5.1. Advanced Encryption
Advanced encryption techniques are being employed to protect sensitive data. ERP systems now offer end-to-end encryption to ensure data integrity and confidentiality.
5.2. Compliance with Regulations
ERP vendors are ensuring that their solutions comply with industry regulations and standards, such as GDPR and HIPAA. Compliance features help businesses avoid legal issues and maintain trust with their customers.
6. Industry-Specific Solutions
ERP vendors are developing industry-specific solutions to cater to the unique needs of different sectors. These solutions are designed to address specific challenges and requirements.
6.1. Manufacturing
ERP solutions for the manufacturing industry include features such as production planning, quality control, and supply chain management. These solutions help manufacturers optimize their operations and reduce costs.
6.2. Retail
Retail-specific ERP systems offer functionalities like point-of-sale (POS) integration, inventory management, and customer relationship management (CRM). These features enable retailers to enhance customer experiences and streamline operations.
6.3. Healthcare
Healthcare ERP solutions focus on managing patient records, billing, and regulatory compliance. These systems improve patient care and operational efficiency in healthcare organizations.
7. Artificial Intelligence and Machine Learning
AI and ML are revolutionizing the ERP software industry by enabling predictive analytics, process automation, and intelligent decision-making.
7.1. Predictive Analytics
AI-driven predictive analytics help businesses forecast demand, optimize inventory levels, and identify potential issues before they occur. This proactive approach enhances efficiency and reduces costs.
7.2. Process Automation
ML algorithms can automate routine tasks such as data entry, invoice processing, and order management. Automation frees up employees to focus on more strategic activities, improving overall productivity.
8. Integration with IoT
The integration of IoT with ERP systems is enabling real-time data collection and analysis, leading to improved decision-making and operational efficiency.
8.1. Real-Time Data Collection
IoT devices can collect data on various aspects of operations, such as equipment performance, inventory levels, and environmental conditions. This real-time data provides valuable insights for optimizing processes.
8.2. Predictive Maintenance
IoT-enabled ERP systems can predict equipment failures and schedule maintenance proactively. This approach minimizes downtime and extends the lifespan of assets.
9. Blockchain Technology
Blockchain technology is being integrated into ERP systems to enhance transparency, security, and traceability in business processes.
9.1. Enhanced Security
Blockchain's decentralized and immutable nature provides robust security for transactions and data exchanges. This technology ensures data integrity and prevents unauthorized access.
9.2. Supply Chain Transparency
Blockchain enables end-to-end visibility in supply chains, allowing businesses to track the origin and movement of products. This transparency enhances trust and reduces the risk of fraud.
10. Focus on Sustainability
Sustainability is becoming a key consideration for businesses, and ERP vendors are responding by offering features that support environmental and social responsibility.
10.1. Green Supply Chain Management
ERP systems are incorporating features for optimizing supply chains to reduce carbon footprints. These features include route optimization, energy-efficient production planning, and waste reduction strategies.
10.2. Social Responsibility
ERP solutions are helping businesses track and report on their social responsibility initiatives. This includes monitoring labor practices, community engagement, and ethical sourcing.
Conclusion
The ERP software industry is evolving rapidly, driven by technological advancements and changing business needs. Customization, integration with emerging technologies, cloud-based solutions, and a focus on user experience are among the key trends shaping the industry. Additionally, the incorporation of AI, IoT, blockchain, and sustainability features is transforming how businesses operate and compete in the market. Staying updated with these trends and developments is essential for businesses looking to leverage the full potential of ERP systems and achieve long-term success.
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