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FACTS – Leading ERP and HRMS Software Solutions Provider Specializing in Customizable, Cost-Effective Business Automation – Dubai, UAE

201 & 202, Mohd Malik & Sons Raffa Building, Opposite Aster Clinic Jubilee Complex, Burdubai, Makani 28163 94769, Khalid bin Al Waleed Road, PO Box 66135, Dubai, United Arab Emirates

Posted on: February 24, 2022

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Basic Details

Organization	FACTS Computer Software House L.L.C
Your Page Address	siachen.com/factserp
Primary Type of Business	Limited Liability Company
Established	2002
Contact Name	Lalil Khatri
Position in the company	Functional Consultant
Number of Employees	100 Employees
Country of Head Quarters	AE
City	Dubai

Communication

Postal Address	201 & 202, Mohd Malik & Sons Raffa Building, Opposite Aster Clinic Jubilee Complex, Burdubai, Makani 28163 94769, Khalid bin Al Waleed Road, PO Box 66135, Dubai, United Arab Emirates
Land Line	+971 4 3529915
Mobile	+971558993902
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About Business

Business Summary

FACTS Computer Software House L.L.C is a leading ERP and HRMS software provider in Dubai, UAE.

Business Description

FACTS stands out as a leading ERP software provider in Dubai, UAE. Catering to businesses of all sizes, from small to large, FactsERP is touted as a dependable software solution.

It is customizable, cost-effective, and adheres to industry standards. FactsHRMS offers a comprehensive HR and Payroll solution in the UAE, with support for customizable reports. Its HR management modules encompass Recruitment, Accommodation, Employee Self Service (ESS), and Transportation and Vehicle management. The HCM features include Time Tracking and Management, Payroll and Compensation Management, and integration with Attendance Machines. FactsERP is an FTA-approved ERP system designed to streamline all business operations. Its capabilities include Financial Accounting, Budgetary Control, Customer Relationship Management, E-Commerce integration, Reporting and Analysis, and HR management. Recognized as a reliable and economical VAT ERP software provider in the Middle East, FactsERP facilitates various business management functions such as accounting, project management, HR, and Payroll management. It offers tailored ERP solutions for diverse industries including Trading, Manufacturing and Distribution, Textiles, Construction, and Contracting. The software's modules cover e-commerce, sales, purchasing, attendance, inventory management, and financial accounting.

Detailed Business Description

FACTS Computer Software House L.L.C: Pioneering ERP Solutions in Dubai

Introduction

Welcome to FACTS Computer Software House L.L.C, a leading name in the ERP software industry in Dubai, UAE. Situated at 201 & 202, Mohd Malik & Sons Raffa Building, Opposite Aster Clinic Jubilee Complex, Burdubai, we have been serving a wide range of industries with our customizable, cost-effective, and industry-standard software solutions. Our mission is to empower businesses by providing reliable and innovative ERP systems that streamline operations, enhance productivity, and drive growth. What sets us apart is our unwavering commitment to quality, customer satisfaction, and continuous innovation.

About the Healthcare Sector

The healthcare sector is a complex and dynamic field that serves the medical needs of individuals and communities. This sector includes hospitals, clinics, pharmaceutical companies, and other healthcare providers. The importance of the healthcare sector cannot be overstated, as it plays a crucial role in maintaining and improving public health. Recent trends in this sector include the adoption of telemedicine, the use of AI for diagnostics, and the implementation of electronic health records (EHR). The future prospects for the healthcare sector are promising, with advancements in medical technology and increased focus on personalized medicine.

Primary List of Products and Services

At FACTS, we offer a comprehensive range of products and services designed to meet the diverse needs of businesses:

FactsERP: An integrated FTA-approved ERP system that offers complete business process automation, including Financial Accounting, Budgetary Control, Customer Relationship Management, E-Commerce integration, Reporting and Analysis, and HR management.
FactsHRMS: A complete HR & Payroll solution that supports customizable reports and includes modules like Recruit, Accommodation, Employee Self Service (ESS), and Transportation and Vehicle management.
HCM Features: These include Time Tracking and Management system, Payroll and Compensation Management, and Attendance Machines integration.
Customized ERP Solutions: Tailored for various industries such as Trading, Manufacturing, Distribution, Textiles, Construction, and Contracting.
Other Modules: E-commerce, Sales, Purchase, Attendance Management, Inventory Management, and Financial Accounting.

Company History & Founding

FACTS Computer Software House L.L.C was founded with the vision of providing top-notch ERP solutions to businesses in Dubai and beyond. Over the years, we have grown from a small startup to a market leader, thanks to our relentless focus on quality and customer satisfaction. Our journey has been marked by several milestones, including the launch of our flagship product, FactsERP, and the expansion of our product portfolio to include a wide range of customizable solutions. Our growth has been fueled by our commitment to innovation and our ability to adapt to the evolving needs of our customers.

Unique Value Proposition

What sets FACTS apart from our competitors is our unique value proposition. We offer customizable, cost-effective, and industry-standard ERP solutions that are tailored to meet the specific needs of our customers. Our software is designed to streamline operations, enhance productivity, and drive growth. We also provide exceptional customer support, ensuring that our clients have the resources and assistance they need to succeed. Our commitment to quality, innovation, and customer satisfaction is what makes us the preferred choice for businesses in Dubai and beyond.

Trustworthiness

At FACTS, trustworthiness is one of our core values. We have earned a reputation as a reliable partner, supplier, and solution provider through our commitment to transparency, ethics, and reliability. Our customers trust us to deliver high-quality software solutions that meet their needs and exceed their expectations. We believe in building long-term relationships with our clients based on mutual trust and respect. Our ethical business practices and transparent processes ensure that our customers have confidence in our products and services.

Management Team

Our management team is composed of experienced professionals who bring a wealth of knowledge and expertise to the company. Each member of our team is dedicated to driving the company's vision and mission forward. Their exceptional skills and experience are instrumental in our success. While we prefer not to disclose specific names without confirmation, we can assure you that our leadership team is committed to delivering innovative solutions and exceptional customer service.

Unique Services That We Offer

FACTS offers a range of unique services that set us apart from other ERP software providers. Our customizable ERP solutions are designed to meet the specific needs of various industries. We provide comprehensive implementation and support services to ensure that our customers have a seamless experience with our software. Our team of experts works closely with clients to understand their requirements and deliver solutions that drive efficiency and growth. Additionally, our continuous innovation and commitment to quality ensure that our customers always have access to the latest and most effective software solutions.

Foundations of Our Business Success

The foundation of our business success is our exceptional customer service. We go above and beyond to meet and exceed customer expectations. Our dedicated support team is always available to assist with any issues or questions that our clients may have. We believe in building long-term relationships with our customers, and we are committed to providing the highest level of service and support. Our customer-centric approach ensures that we understand and address the unique needs of each client, helping them achieve their business goals.

Our Innovation Strategy and Future Plans

Innovation is at the heart of everything we do at FACTS. Our future plans include continuous investment in research and development to enhance our product offerings and stay ahead of industry trends. We are committed to providing cutting-edge solutions that drive business success. Our innovation strategy focuses on leveraging the latest technologies to deliver superior products and services. We also plan to expand our market reach and explore new opportunities for growth. Our vision is to be the leading provider of ERP solutions in the Middle East and beyond, and we are dedicated to achieving this goal through innovation and excellence.

Conclusion

In conclusion, FACTS Computer Software House L.L.C stands out as a leader in the ERP software industry in Dubai. Our customizable, cost-effective, and industry-standard solutions are designed to meet the diverse needs of businesses. We are committed to quality, innovation, and exceptional customer service, making us the preferred choice for ERP solutions. Our unique value proposition, trustworthiness, and dedication to customer satisfaction ensure that our clients receive the best possible products and services. Choose FACTS for reliable and innovative ERP solutions that drive business success.

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Products / Services

FACTS Computer Software House L.L.C Products and Services

FACTS Computer Software House L.L.C, located in 201 & 202, Mohd Malik & Sons Raffa Building, Opposite Aster Clinic Jubilee Complex, Burdubai, Makani 28163 94769, Khalid bin Al Waleed Road, PO Box 66135, Dubai, United Arab Emirates, offers a diverse range of products and services tailored to meet the needs of various industries. Below is an extensive list of their offerings:

Enterprise Resource Planning (ERP) Solutions

FACTS provides comprehensive ERP solutions designed to streamline business processes and improve overall efficiency. These solutions integrate various functions such as finance, human resources, supply chain, and customer relations into a single, cohesive system. The ERP solutions are customizable to fit the specific needs of businesses in different industries, ensuring that companies can manage their operations effectively.

FACT ERP.NG

FACT ERP.NG is a robust ERP system designed for small and medium-sized enterprises (SMEs). It offers modules for accounting, inventory management, sales, purchase, production, quality control, and more. The system is scalable, allowing businesses to add more modules as they grow. It also provides real-time data and analytics, enabling businesses to make informed decisions.

FACT HRMS

The FACT Human Resource Management System (HRMS) is designed to manage employee information, payroll, attendance, performance, and other HR functions. It helps businesses streamline their HR processes, reduce errors, and ensure compliance with labor laws. The system is user-friendly and can be accessed from anywhere, making it ideal for businesses with remote or distributed teams.

Customer Relationship Management (CRM) Solutions

FACTS offers CRM solutions that help businesses manage their interactions with customers, improve customer satisfaction, and drive sales growth. These solutions provide tools for managing customer data, tracking sales leads, and automating marketing campaigns.

FACT CRM

FACT CRM is a comprehensive system that enables businesses to manage their customer relationships effectively. It offers features such as contact management, lead tracking, sales forecasting, and customer support. The system integrates seamlessly with other business applications, providing a unified view of customer information.

Retail Management Solutions

FACTS provides specialized solutions for the retail industry, helping businesses manage their operations, improve customer service, and increase profitability. These solutions cover various aspects of retail management, including point of sale (POS), inventory management, and customer loyalty programs.

FACT POS

FACT POS is a powerful point of sale system that helps retailers manage their sales transactions efficiently. It offers features such as barcode scanning, receipt printing, and integration with inventory management systems. The system is designed to be user-friendly, ensuring that staff can quickly learn and use it effectively.

FACT Inventory

FACT Inventory is a comprehensive inventory management system that helps retailers track their stock levels, manage reorders, and reduce wastage. It provides real-time data on inventory levels, enabling businesses to make informed decisions about stock management. The system also integrates with other retail management solutions, providing a unified view of operations.

Custom Software Development

FACTS offers custom software development services tailored to the specific needs of businesses. Their team of experienced developers works closely with clients to understand their requirements and develop solutions that meet their unique needs. These services cover various aspects of software development, including requirement analysis, design, development, testing, and deployment.

Mobile App Development

FACTS specializes in developing mobile applications for various platforms, including iOS and Android. Their team of skilled developers creates user-friendly and feature-rich apps that help businesses reach their target audience and achieve their goals. Whether it's a simple utility app or a complex enterprise application, FACTS can deliver a solution that meets your needs.

Web Application Development

FACTS provides web application development services that help businesses create robust and scalable web applications. Their team of developers uses the latest technologies and frameworks to build applications that are secure, fast, and responsive. These applications can be tailored to meet the specific needs of businesses, ensuring that they provide the desired functionality and performance.

IT Consulting and Services

FACTS offers a range of IT consulting services to help businesses optimize their IT infrastructure and improve their overall efficiency. Their team of experts provides guidance on various aspects of IT, including network design, security, and cloud computing. These services are designed to help businesses leverage technology to achieve their goals and stay competitive in the market.

Network Design and Implementation

FACTS provides network design and implementation services that help businesses create secure and reliable networks. Their team of experts works closely with clients to understand their requirements and design networks that meet their needs. These services cover various aspects of network design, including planning, installation, and configuration.

Cybersecurity Services

FACTS offers cybersecurity services designed to protect businesses from cyber threats. Their team of experts provides guidance on various aspects of cybersecurity, including threat assessment, risk management, and incident response. These services help businesses safeguard their data and ensure compliance with regulatory requirements.

Platform Enhanced Sections and Articles

Article by Siachen Editors to aid the customer in decision making

Evaluating an ERP Software Provider in Dubai's Dynamic Business Sector:

Introduction

Choosing the right ERP (Enterprise Resource Planning) software provider is a critical decision for any business, irrespective of its size or domain. The selection process becomes even more crucial in a dynamic business hub like Dubai, UAE, where the competition is fierce, and the operational requirements are intricate. FACTS, one of the top ERP software providers in Dubai, offers a comprehensive suite of solutions tailored to various business needs. This article aims to provide a detailed evaluation framework for customers considering FACTS as their ERP provider, covering essential aspects such as customization, cost-effectiveness, industry standards, and more. By the end of this guide, you should be equipped with the necessary insights to make an informed decision.

Customization Capabilities

Customization is a pivotal factor when choosing an ERP system. FACTS offers highly customizable ERP solutions, which is a significant advantage for businesses with unique operational requirements. The ability to tailor the software to fit specific business processes can lead to increased efficiency and better alignment with organizational goals. FACTSERP allows customization across various modules, including Financial Accounting, Customer Relationship Management (CRM), and HR Management. This flexibility ensures that the software can adapt to the evolving needs of the business, making it a scalable solution for future growth. Customizable reports in FactsHRMS, the HR and Payroll solution, further enhance the utility of the software. Businesses can generate reports that are crucial for strategic decision-making, thereby improving overall management. The customization extends to various industry-specific needs, making FACTS a versatile choice for sectors such as Trading, Manufacturing, and Construction. In summary, the customization capabilities of FACTSERP make it a robust solution that can be molded to fit the unique requirements of any business, ensuring long-term usability and relevance.

Cost-Effectiveness

Cost is always a significant consideration when investing in ERP software. FACTS positions itself as a cost-effective solution without compromising on quality or features. The competitive pricing structure is designed to offer value for money, making it accessible to small, medium-sized, and large enterprises alike. One of the key advantages of FACTS is the potential for a high return on investment (ROI). By automating various business processes, the software can reduce operational costs and improve efficiency. Features like integrated Financial Accounting and Budgetary Control help businesses manage their finances more effectively, thereby contributing to cost savings. Additionally, FACTSERP's cost-effectiveness extends to its maintenance and support services. The company offers comprehensive support packages that ensure the software remains up-to-date and functional, minimizing downtime and associated costs. This ongoing support is crucial for maintaining the software's performance and ensuring it continues to meet the business's needs. In conclusion, FACTS offers a cost-effective ERP solution that delivers substantial value, making it a prudent investment for businesses looking to optimize their operations without breaking the bank.

Compliance with Industry Standards

Compliance with industry standards is a non-negotiable aspect of any ERP software. FACTSERP is designed to meet and exceed industry standards, ensuring that businesses remain compliant with local and international regulations. This is particularly important in a region like Dubai, where regulatory requirements can be stringent. One of the standout features of FACTSERP is its FTA (Federal Tax Authority) approval. This certification ensures that the software is compliant with VAT regulations, which is crucial for businesses operating in the UAE. The integrated VAT management features simplify the complex task of tax compliance, reducing the risk of errors and penalties. Beyond VAT compliance, FACTSERP also adheres to best practices in data security and privacy. The software includes robust security measures to protect sensitive business information, ensuring that data integrity is maintained. Compliance with global standards such as GDPR (General Data Protection Regulation) further enhances the software's credibility and reliability. In summary, FACTSERP's adherence to industry standards provides businesses with the assurance that they are using a compliant and secure solution, which is crucial for maintaining operational integrity and avoiding regulatory pitfalls.

Functional Modules and Features

The breadth and depth of features offered by an ERP system are critical factors in its evaluation. FACTSERP excels in this regard, offering a comprehensive suite of modules that cater to various business functions. These modules are designed to work seamlessly together, providing an integrated solution that enhances overall business efficiency. Key modules include Financial Accounting, Customer Relationship Management (CRM), E-Commerce Integration, and HR Management. Each module is packed with features that address specific business needs. For instance, the Financial Accounting module includes tools for budgetary control, financial reporting, and accounts management, making it a robust solution for financial oversight. The CRM module helps businesses manage customer interactions and relationships more effectively, leading to improved customer satisfaction and loyalty. The E-Commerce Integration module enables businesses to streamline their online and offline operations, providing a unified view of sales and inventory. Additionally, the HR Management module offers a complete suite of tools for managing human resources, including payroll, attendance tracking, and employee self-service. This comprehensive feature set ensures that FACTSERP can address the diverse needs of any business, making it a versatile and effective ERP solution. In conclusion, the functional modules and features of FACTSERP provide businesses with the tools they need to manage their operations efficiently and effectively, making it a comprehensive solution for various business needs.

Integration Capabilities

Integration capabilities are a crucial aspect of any ERP system, as they determine how well the software can work with existing systems and processes. FACTSERP is designed with robust integration capabilities, ensuring that it can seamlessly connect with other business systems and software. One of the key integration features of FACTSERP is its compatibility with e-commerce platforms. This feature allows businesses to synchronize their online and offline operations, providing a unified view of sales, inventory, and customer data. This integration is particularly beneficial for businesses with a strong online presence, as it simplifies the management of e-commerce operations. FACTSERP also offers integration with various third-party applications and services. This includes integration with popular accounting software, CRM systems, and other business tools. The ability to integrate with these systems ensures that businesses can continue to use their preferred tools while benefiting from the comprehensive features of FACTSERP. Additionally, the software includes APIs (Application Programming Interfaces) that enable custom integrations. This flexibility allows businesses to tailor the software to their specific needs, ensuring that it can adapt to their unique operational requirements. In summary, the integration capabilities of FACTSERP make it a versatile solution that can work seamlessly with existing systems and processes, enhancing overall business efficiency and effectiveness.

User Experience and Interface

The user experience and interface of an ERP system play a significant role in its adoption and usability. FACTSERP is designed with a user-friendly interface that simplifies the complexity of managing various business processes. The intuitive design ensures that users can quickly navigate the system and access the features they need. One of the standout features of FACTSERP's interface is its customizable dashboards. These dashboards provide users with a real-time view of key business metrics, allowing them to make informed decisions quickly. The ability to customize these dashboards ensures that users can focus on the information that is most relevant to their roles, enhancing productivity and efficiency. The software also includes comprehensive help and support features, including user guides, tutorials, and customer support services. These resources ensure that users can quickly resolve any issues they encounter, minimizing downtime and ensuring smooth operation. Additionally, FACTSERP is designed to be accessible across various devices, including desktops, tablets, and smartphones. This accessibility ensures that users can manage their business processes from anywhere, providing flexibility and convenience. In conclusion, the user experience and interface of FACTSERP are designed to enhance usability and adoption, ensuring that users can quickly and efficiently manage their business processes.

Scalability and Flexibility

Scalability and flexibility are essential considerations when choosing an ERP system, as they determine the software's ability to grow and adapt with the business. FACTSERP is designed to be both scalable and flexible, ensuring that it can meet the evolving needs of businesses of all sizes. One of the key features that contribute to the scalability of FACTSERP is its modular design. The software includes a wide range of modules that can be added or removed as needed, allowing businesses to start with the features they need and expand as their requirements grow. This modular design ensures that the software can scale with the business, providing a cost-effective solution for long-term growth. The flexibility of FACTSERP is further enhanced by its customization capabilities. Businesses can tailor the software to their specific needs, ensuring that it can adapt to their unique operational requirements. This flexibility ensures that the software remains relevant and useful, even as the business evolves. Additionally, FACTSERP offers cloud-based deployment options, providing businesses with the flexibility to choose the deployment model that best suits their needs. Cloud-based deployment ensures that the software can scale quickly and easily, providing businesses with the agility they need to respond to changing market conditions. In summary, the scalability and flexibility of FACTSERP make it a versatile solution that can grow and adapt with the business, ensuring long-term usability and relevance.

Support and Training

Support and training are critical aspects of any ERP implementation, as they determine how well users can leverage the software's features and capabilities. FACTS offers comprehensive support and training services to ensure that businesses can maximize the benefits of their ERP investment. The support services provided by FACTS include technical support, software updates, and maintenance services. These services ensure that the software remains up-to-date and functional, minimizing downtime and ensuring smooth operation. The technical support team is available to assist with any issues or challenges that users may encounter, providing timely and effective solutions. In addition to support services, FACTS offers extensive training programs to help users get the most out of the software. These programs include on-site training, online tutorials, and user guides, providing users with the knowledge and skills they need to effectively use the software. The training programs are designed to cater to users of all skill levels, ensuring that everyone can benefit from the software's features and capabilities. The combination of comprehensive support and training services ensures that businesses can quickly and effectively implement FACTSERP, maximizing their return on investment and ensuring long-term success. In conclusion, the support and training services provided by FACTS are essential for ensuring that businesses can effectively use the software and maximize its benefits, providing a solid foundation for successful ERP implementation.

Conclusion

Choosing the right ERP software provider is a critical decision that can significantly impact a business's efficiency, productivity, and overall success. FACTS, one of the top ERP software providers in Dubai, offers a comprehensive suite of solutions designed to meet the diverse needs of businesses in various industries. From customization capabilities and cost-effectiveness to compliance with industry standards and robust integration capabilities, FACTSERP provides a versatile and reliable solution for managing business processes. The software's user-friendly interface, scalability, and flexibility ensure that it can adapt to the evolving needs of businesses, providing a long-term solution for growth and success. Additionally, the comprehensive support and training services offered by FACTS ensure that businesses can effectively implement and use the software, maximizing their return on investment. In summary, FACTSERP is a robust and reliable ERP solution that offers a wide range of features and capabilities, making it an excellent choice for businesses looking to optimize their operations and achieve long-term success. By carefully evaluating the factors outlined in this guide, businesses can make an informed decision and choose the right ERP provider to meet their unique needs.