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Basic Details

Organization	Infinity Network Solutions
Your Page Address	siachen.com/infinitynetworksolutions
Primary Type of Business	Cooperatives
Established	2003
Number of Employees	10 Employees
Country of Head Quarters	CA
State / Province	ON
City	Toronto

Communication

Postal Address	1340 Wilson Ave, Unit 2 Toronto, Ontario, Canada.
Mobile	(416)2350931
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About Business

Business Summary

Infinity Network Solutions designs, supplies, installs and supports IT infrastructure solutions that improve productivity, reduce costs and mitigate risks.

Business Description

Infinity Network Solutions - Canadian-owned firm specializing in the conception, provision, installation, and support of IT infrastructure solutions; With more than two decades of expertise - Toronto, Canada.

Infinity Network Solutions designs, supplies, installs and supports IT infrastructure solutions that improve productivity, reduce costs and mitigate risks!!

Introduction:

Solutions for information technology infrastructure that are designed, supplied, installed, and supported by Infinity Network Solutions are designed to increase productivity, decrease costs, and mitigate risks.

Infinity Network Solutions has been providing cutting-edge solutions to small and medium-sized businesses across Canada for more than twenty years. These solutions assist these businesses in making the most of their investments in technology infrastructure. The establishment of long-term connections with our customers is a primary priority for our business, which is wholly owned and operated in Canada. Our engineers not only have a high level of training, but they also have well developed communication abilities.

Infinity Network Solutions: The Picture is Business Representational

Customers in today's market are looking for strategic partnerships that provide a future-oriented perspective on the management of technology lifecycles, great service, and quality that is unparalleled. As part of its commitment to providing a high degree of value, Infinity offers a comprehensive selection of Tier One information technology (IT) products, services, and solutions. These offerings are backed by established best practices and are provided by experts that are highly competent and devoted.

Solutions for information technology infrastructure that are designed, supplied, installed, and supported by Infinity are designed to increase productivity, decrease costs, and mitigate risks. The foundation of our success has been our unwavering dedication to completely satisfying our customers. We are able to provide our customers with outcomes of world-class quality because we place a strong emphasis on providing personalized attention.

Conclusion:

Essential Data Services, which is a subsidiary of ours, is the most successful provider of remote backup, server and application hosting, and help desk solutions to small and medium-sized enterprises across the country of Canada. Because of our extensive expertise of enterprise-class solutions and our commitment to attaining 100% uptime, Essential is relied upon by businesses from a wide variety of sectors to provide mission-critical services. The company was initially established as a provider of remote server backup solutions. However, it quickly gained a reputation among our clients as a highly dependable and service-oriented partner.

This led to the demand for expanding the portfolio, which now includes Disaster Recovery, Business Continuity, Hosting, Application Sharing, Network Design and Installation, and Hosted SharePoint.

For more information, please call us on phone at (416)2350931 or visit our website here: Infinity Network Solutions

Detailed Business Description

Infinity Network Solutions is a Canadian-owned company that specializes in designing, supplying, installing, and supporting IT infrastructure solutions. With over 20 years of experience, we have been providing innovative solutions to small and medium-sized customers across Canada, helping them leverage their investments in technological infrastructure.

At Infinity Network Solutions, we understand the importance of building long-lasting relationships with our clients. That is why we focus on personalized attention and strive to deliver world-class results to our customers. We believe in going above and beyond to ensure customer satisfaction and are committed to providing exceptional service and unsurpassed quality.

One of our key strengths lies in our team of highly-trained engineers who not only possess the technical expertise but also excellent communication skills. We believe that effective communication is crucial in understanding our clients' needs and delivering tailored solutions that meet their requirements.

In today's rapidly evolving technological landscape, customers are seeking strategic relationships that offer vision in terms of technology lifecycle management. At Infinity Network Solutions, we are dedicated to providing a high level of value by offering a broad range of Tier One IT products, services, and solutions. We follow proven best practices and deliver our services through highly-skilled and dedicated professionals.

Our subsidiary company, Essential Data Services, is a leading provider of Remote Backup, Server and Application Hosting, and Help Desk solutions to small and medium-sized businesses across Canada. With our sound knowledge of enterprise-class solutions and commitment to achieving 100% uptime, companies from various industries rely on Essential for their mission-critical services.

Essential Data Services initially started as a provider of remote server backup solutions. However, due to our reputation as a highly reliable and service-oriented partner, the demand for our services expanded. Today, our portfolio includes a wide range of services such as Disaster Recovery, Business Continuity, Hosting, Application Sharing, Network Design and Installation, and Hosted SharePoint.

We understand that businesses today face various challenges in managing their IT infrastructure. That is why we offer comprehensive solutions that not only improve productivity but also reduce costs and mitigate risks. Our team of experts works closely with our clients to understand their specific needs and design customized solutions that align with their business goals.

Whether it is designing and implementing a robust network infrastructure, providing secure and efficient data backup solutions, or offering reliable hosting and help desk services, we have the expertise and experience to deliver exceptional results. We stay updated with the latest technological advancements and industry best practices to ensure that our clients stay ahead in this rapidly evolving digital landscape.

In conclusion, Infinity Network Solutions is a Canadian-owned company that specializes in providing IT infrastructure solutions to small and medium-sized businesses across Canada. With a focus on personalized attention, exceptional service, and unsurpassed quality, we have built long-lasting relationships with our clients. Our subsidiary company, Essential Data Services, offers a wide range of mission-critical services, ensuring 100% uptime and reliability. Our team of highly-trained engineers, coupled with our commitment to customer satisfaction, allows us to deliver world-class results to our clients. We are dedicated to helping our customers leverage their investments in technological infrastructure, improve productivity, reduce costs, and mitigate risks.

Products / Services

Products or Services List for Infinity Network Solutions:

1. Network Solutions:
- Network design and implementation
- Network troubleshooting and support
- Network security solutions
- Network infrastructure management

2. IT Infrastructure Services:
- Server installation and configuration
- Data center solutions
- Storage solutions
- Virtualization solutions

3. Cloud Services:
- Cloud infrastructure setup and management
- Cloud migration and integration services
- Cloud backup and disaster recovery solutions
- Cloud security and compliance solutions

4. Managed IT Services:
- IT help desk support
- Remote monitoring and management
- Patch management and software updates
- IT asset management

5. Cybersecurity Solutions:
- Firewall installation and configuration
- Intrusion detection and prevention systems
- Endpoint protection and antivirus solutions
- Security audits and vulnerability assessments

6. Unified Communications:
- VoIP phone systems
- Video conferencing solutions
- Unified messaging and collaboration tools
- Call center solutions

7. IT Consulting and Strategy:
- Technology assessment and planning
- IT project management
- IT budgeting and cost optimization
- Business continuity planning

8. Hardware and Software Sales:
- Servers, switches, routers, and other networking equipment
- Computers, laptops, and peripherals
- Software licenses and subscriptions
- Security appliances and tools

9. Training and Education:
- IT staff training and certification programs
- End-user training on software and tools
- Cybersecurity awareness and training sessions
- Customized training programs based on specific needs.

Note: The provided list is a general representation of the possible products and services offered by Infinity Network Solutions. The exact offerings may vary, and it is recommended to contact the company directly for the most up-to-date and detailed information.

Platform Enhanced Sections and Articles

Article by Siachen Editors to aid the customer in decision making

Evaluation of Vendor for IT Consulting, Remote Management, Help Desk Services, On-Site Support, Security Assessment, and Disaster Recovery

Introduction:

In today's rapidly evolving technological landscape, businesses heavily rely on various IT services to ensure smooth operations and maximize productivity. Consequently, selecting the right vendor for IT consulting, remote management, help desk services, on-site support, security assessment, and disaster recovery becomes crucial. This article aims to outline the key points that customers should consider when evaluating vendors for these services.

I. IT Consulting:

1. Expertise and Experience:
a. Assess the vendor's knowledge and experience in providing IT consulting services.
b. Determine if the vendor has expertise in your industry-specific needs.
c. Evaluate the qualifications and certifications of the consulting team.

2. Client References and Portfolio:
a. Request references from previous clients to gauge the vendor's track record.
b. Review the vendor's portfolio to ensure they have successfully tackled similar challenges.

3. Customization and Scalability:
a. Determine if the vendor can tailor their IT consulting services to suit your specific requirements.
b. Assess their ability to scale their solutions as your business grows or technology needs change.

II. Remote Management:

1. Monitoring and Proactive Maintenance:
a. Evaluate the vendor's remote monitoring capabilities to ensure prompt detection and resolution of issues.
b. Assess their proactive maintenance practices to minimize downtime and optimize system performance.

2. Remote Access and Troubleshooting:
a. Determine the ease of remote access to your systems for the vendor.
b. Evaluate the vendor's troubleshooting procedures to understand their efficiency in resolving remote issues.

3. Service Level Agreements (SLAs) and Response Time:
a. Review the SLAs offered by the vendor, including response time commitments.
b. Ensure their response time aligns with your business requirements and expectations.

III. Help Desk Services:

1. Availability and Support Channels:
a. Determine the vendor's help desk availability, including after-hours and weekends.
b. Evaluate the support channels provided, such as phone, email, or live chat.

2. Technical Expertise and Training:
a. Assess the knowledge and expertise of the help desk staff.
b. Determine if the vendor invests in continuous training to keep their support team up-to-date with the latest technologies.

3. Ticket Management and Reporting:
a. Evaluate the vendor's ticket management system and its efficiency in tracking and resolving issues.
b. Assess the reporting capabilities to ensure transparency and accountability.

IV. On-Site Support:

1. Geographic Coverage:
a. Determine the vendor's coverage area and their ability to provide on-site support at your business locations.
b. Assess if they have local technicians or rely on third-party contractors.

2. Response Time and Escalation Procedures:
a. Review the vendor's on-site response time commitments.
b. Determine their escalation procedures for critical issues requiring immediate attention.

3. Skill Sets and Certifications:
a. Evaluate the skill sets and certifications of the on-site support technicians.
b. Ensure they possess the necessary expertise to address your specific IT infrastructure and systems.

V. Security Assessment:

1. Security Framework and Methodology:
a. Assess the vendor's security assessment framework and methodology.
b. Determine if they follow industry best practices and adhere to relevant security standards.

2. Vulnerability Scanning and Penetration Testing:
a. Evaluate the vendor's ability to conduct vulnerability scanning and penetration testing.
b. Determine the comprehensiveness and frequency of these assessments.

3. Reporting and Recommendations:
a. Review sample security assessment reports provided by the vendor.
b. Assess the quality of their recommendations and proposed remediation strategies.

VI. Disaster Recovery:

1. Disaster Recovery Plan (DRP) Development:
a. Determine the vendor's expertise in developing comprehensive DRPs.
b. Assess their ability to align the DRP with your business objectives and recovery time objectives (RTOs).

2. Backup and Data Recovery:
a. Evaluate the vendor's backup and data recovery solutions.
b. Determine if they offer regular backups, off-site storage, and efficient restoration processes.

3. Testing and Maintenance:
a. Assess the vendor's approach to testing and maintaining the DRP.
b. Determine their frequency of testing and updating the plan to ensure its effectiveness.

Conclusion:

Selecting the right vendor for IT consulting, remote management, help desk services, on-site support, security assessment, and disaster recovery is a critical decision that can significantly impact a business's performance and security. By considering the points outlined in this evaluation guide, customers can make an informed decision and choose a vendor that aligns with their specific requirements, industry expertise, and long-term business goals. Remember to thoroughly assess each vendor's qualifications, track record, scalability, security measures, and response capabilities to ensure a successful partnership.