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Basic Details

Organization	Backlash Automotive
Your Page Address	siachen.com/backlashauto
Primary Type of Business	Privately Held
Contact Name	Brendan Sallows
Position in the company	CEO
Number of Employees	200 Employees
Country of Head Quarters	AU
State / Province	VIC
City	Hoppers Crossing

Communication

Postal Address	1/411 - 413 Old Geelong Road, Hoppers Crossing, VIC 3029
Mobile	+0421313780
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About Business

Business Summary

Backlash Automotive specialists for car repairs in Hoppers Crossing. We provide a complete range of car services in Hoppers Crossing.

Business Description

Located in Hopper Crossing, Backlash Automotive is the car service specialist that has earned a considerable local reputation in the last 10 years. We excel in a range of services, including car repair, air suspension and tyre replacement.

Furthermore, our mechanics are fully trained and strive hard to achieve desired outcomes for our customers irrespective of the size, make and model of your vehicle. We make sure that every time you drive out of our workshop, you are happy with the look and the performance of your vehicle.

With the help of the latest technology, we diagnose and repair mechanical issues in your vehicle before they turn into a major problem. This way, we save your hard-earned money as well as precious time. Apart from this, we assist you in purchasing the right products for your vehicle, including the complete set of wheels.

Our Range Of Services:

• Mechanical Repairs
• Wheels and Tyres
• Suspension Packages
• Coilovers
• Guard Rolling
• Whitewalls
• Custom Interior Retrims
• CaliperPainting
• Engine Changes
• Detailing
• Tyre Lettering
• Exhaust Systems
• Customisation Work

Why Drive Into Our Workshop?

With 10 years of experience serving customers, Backlash Automotive has become a specialist in every service provided. With a fully equipped workshop in Hoppers Crossing, we provide a 100% guaranteed satisfied job. Additionally, we serve people in suburbs, such as Werribee, Truganina, Williams Landing, Point Cook, Laverton, and Tarneit in Australia.

For more details or to book automotive repair, servicing or customisation work, call us on our registered number today!

Detailed Business Description

Backlash Automotive - Your Trusted Car Service Specialist

Welcome to Backlash Automotive, your go-to car service specialist located in Hoppers Crossing, VIC. With over 10 years of experience, we have established ourselves as a reputable and reliable automotive service provider in the local community. Our dedicated team of mechanics is committed to delivering top-notch services, including car repair, air suspension, tyre replacement, and more. At Backlash Automotive, we prioritize customer satisfaction and strive to exceed your expectations every time you visit our workshop.

About Business Sector

The automotive industry is a dynamic and competitive sector that caters to the needs of vehicle owners and enthusiasts. At Backlash Automotive, we understand the importance of providing high-quality services that meet the specific requirements of our customers. With the latest trends in automotive technology and innovation, we stay ahead of the curve to ensure that our clients receive the best possible solutions for their vehicles. The future prospects of the automotive sector are promising, with advancements in electric vehicles, autonomous driving, and sustainable transportation shaping the industry's landscape.

Primary List of Products and Services

At Backlash Automotive, we offer a comprehensive range of products and services to meet all your automotive needs. Our primary services include:

Mechanical Repairs
Wheels and Tyres
Suspension Packages
Coilovers
Guard Rolling
Whitewalls
Custom Interior Retrims
Caliper Painting
Engine Changes
Detailing
Tyre Lettering
Exhaust Systems
Customization Work

Company History & Founding

Backlash Automotive was founded with a passion for cars and a commitment to providing exceptional automotive services to our customers. Over the years, we have grown from a small workshop to a well-established car service specialist in Hoppers Crossing. Our journey has been marked by significant milestones and achievements, solidifying our reputation as a trusted and reliable partner for all your automotive needs.

Unique Value Proposition

What sets Backlash Automotive apart from our competitors is our unwavering dedication to quality, customer satisfaction, and professionalism. We strive to deliver more value to our customers by offering personalized services that cater to their individual needs. Our attention to detail, technical expertise, and commitment to excellence are what make us the preferred choice for car owners in the area.

Trustworthiness

At Backlash Automotive, trust is the foundation of our business. We have earned a reputation as a trustworthy and reliable service provider through our transparent practices, ethical standards, and consistent delivery of high-quality services. Our customers trust us to deliver on our promises and provide them with the best possible solutions for their automotive needs.

Management Team

Our management team at Backlash Automotive comprises seasoned professionals with extensive experience in the automotive industry. They bring a wealth of knowledge, skills, and expertise to the table, guiding our company towards continued success and growth. With their leadership, we are able to meet and exceed customer expectations, setting new standards of excellence in the automotive service sector.

Unique Services That We Offer

One of the unique services that Backlash Automotive offers is custom interior retrims, providing a personalized touch to your vehicle's interior. Our skilled technicians can transform your car's interior into a luxurious and stylish space that reflects your personality and preferences. Additionally, our caliper painting service allows you to customize the look of your vehicle's brake calipers, adding a pop of color and style to your car's aesthetics.

Foundations of Our Business Success

At the core of our business success is our unwavering commitment to exceptional customer service. We go above and beyond to ensure that our customers are satisfied with the results of our work, whether it's a simple repair job or a complex customization project. Our dedication to quality, reliability, and customer care sets us apart from the competition and drives our continued growth and success in the automotive service industry.

Our Innovation Strategy and Future Plans

As we look towards the future, Backlash Automotive is focused on innovation, growth, and continuous improvement. We are constantly exploring new technologies, trends, and solutions to enhance our services and offerings. Our goal is to remain at the forefront of the automotive industry, delivering cutting-edge products and services that meet the evolving needs of our customers. With a clear vision for the future, we are excited about the opportunities that lie ahead and are committed to driving the automotive service sector forward.

Conclusion

In conclusion, Backlash Automotive is your trusted partner for all your automotive service needs. With a decade of experience, a dedicated team of professionals, and a commitment to excellence, we are proud to serve the community of Hoppers Crossing and beyond. Our unique services, exceptional customer care, and innovative approach set us apart from the competition and make us the preferred choice for car owners in the area. When you choose Backlash Automotive, you can trust that your vehicle is in good hands and that we will always go the extra mile to ensure your satisfaction.

Photo & Video Media

Corporate Business Video

Products / Services

Products and Services List for Backlash Automotive

Products:

Backlash Automotive offers a wide range of automotive products including performance parts, accessories, and tools. Some of the products they provide are high-performance exhaust systems, cold air intakes, turbochargers, suspension kits, engine components, and more. These products are designed to enhance the performance and appearance of various types of vehicles, from sports cars to trucks.

Services:

In addition to their products, Backlash Automotive also offers a variety of services to help customers maintain and customize their vehicles. These services include installation of performance parts, tuning and dyno testing, custom fabrication, vehicle maintenance, and more. Their team of experienced technicians is dedicated to providing top-notch service and expertise to meet the needs of automotive enthusiasts.

Platform Enhanced Sections and Articles

Article by Siachen Editors to aid the customer in decision making

Automotive Service Vendor Evaluation Guide

Introduction

When it comes to choosing a vendor for automotive service and repair, there are several important factors that customers should consider. This guide will outline the key points that should be evaluated before making a decision on the winning vendor.

Experience and Specialization

One of the first things to consider when evaluating a vendor is their experience and specialization. Customers should look for a vendor with a team of experienced auto mechanics who specialize in a range of work, including customizations, mechanical car repairs, custom wheels and tires, and suspension kits. This expertise ensures that the vendor can provide high-quality service and meet the specific needs of the customer.

Quality of Service

Another important factor to consider is the quality of service provided by the vendor. Customers should research the reputation of the vendor and read reviews from previous customers to gauge the level of satisfaction. It is also important to inquire about the use of high-quality materials and tools to ensure that the service provided is reliable and long-lasting.

Customer Satisfaction

Customer satisfaction should be a top priority when evaluating a vendor. Customers should consider factors such as communication, transparency, and responsiveness when interacting with the vendor. A vendor who values customer satisfaction will go above and beyond to meet the needs of their clients and provide a positive experience.

Price and Value

Price is an important consideration when choosing a vendor, but customers should also consider the overall value provided. Customers should compare quotes from different vendors and consider the quality of service, reputation, and customer satisfaction when making a decision. A vendor who offers competitive pricing and high value for money is likely to be the best choice.

Conclusion

Choosing the right vendor for automotive service and repair is a crucial decision that can impact the performance and longevity of your vehicle. By considering factors such as experience, quality of service, customer satisfaction, and price, customers can make an informed decision and select the best vendor to meet their needs.

Article on latest trends and developments in this type of business

Latest Trends and Developments in the Automotive Service Industry

1. Introduction

The automotive service industry is constantly evolving with advancements in technology and changing consumer preferences. Backlash Automotive, located in Hopper Crossing, is a prime example of a business that has adapted to these changes to provide top-notch services to its customers.

2. Shift Towards Electric Vehicles

One of the major trends in the automotive industry is the increasing popularity of electric vehicles. With the growing concern for the environment, more and more consumers are opting for electric cars. This shift has led to a demand for specialized services for electric vehicles, including maintenance and repairs.

3. Embracing Advanced Technologies

Automotive service providers are incorporating advanced technologies such as diagnostic tools and software to efficiently identify and repair mechanical issues in vehicles. This not only improves the quality of service but also enhances the overall customer experience.

4. Customization and Personalization

Consumers are increasingly looking for personalized services when it comes to their vehicles. This trend has led to a rise in customization and personalization services offered by automotive service providers. Backlash Automotive, for example, offers a range of customization options such as custom interior retrims and caliper painting to cater to the unique preferences of their customers.

5. Importance of Customer Satisfaction

In today's competitive market, customer satisfaction is paramount for the success of any business. Automotive service providers like Backlash Automotive prioritize customer satisfaction by providing high-quality services, guaranteed job satisfaction, and a seamless booking experience. This focus on customer-centric services sets them apart from their competitors.

6. Conclusion

The automotive service industry is witnessing significant changes driven by technological advancements, consumer preferences, and environmental concerns. Businesses like Backlash Automotive are at the forefront of these developments, offering a wide range of services to meet the evolving needs of their customers. By staying ahead of the curve and embracing innovation, automotive service providers can continue to thrive in this dynamic industry.